To enhance the overall financial consumer interest protection, the FSC set out the “Principle for Financial Service Industries to Treat Customer Fairly” (the TCFP) in 2015. To further ensure the implementation of the TCFP, the FSC launched the TCFP Assessment Program since 2019. The FSC finalized the assessment and host a public ceremony to award the top 20% performing securities firms for their excellence in implementation in 2019 and 2020.  The awarded firms were invited to speak and share experience for peer learning escalation.
       The FSC announced that the thirty full-licensed securities firms will be subject to the TCFP assessment in 2021. This will be their second round assessment since 2019. They shall submit their self-evaluation reports to the FSC by the end of April, and the FSC is expected to release the assessment result and cordially host a ceremony to award the top 20% performers in July 2021. Notably, the best progress awards will be added to honor no more than three firms with extraordinary advances. 
       The FSC expects that, through the yearly TCFP assessment, the securities firms shall develop the tone from the top business culture and attach the importance to TCFP compliance to enhance overall financial consumer interest protection  

For more information:
Contact: Doris Lo, Section Chief of the Securities Firms Division, SFB (Securities and Futures Bureau) of the FSC at +886-02-2774-7286, or email us using this online form：FSCmail